Artificial Intelligence (AI) in Supporting Social Equity and Inclusive Learning Spaces

Abby Dougherty
6 min readSep 9, 2023

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Photo by Steve Johnson on Unsplash

Artificial Intelligence (AI), once the realm of science fiction, is rapidly becoming a practical tool with immense promise in education. While there are more articles than I can count critiquing it as the end of integrity in writing, for those in marginalized communities who struggle with verbal communication, AI is an unimaginable tool for social connection. More than just a technological advancement, AI offers an avenue to address long-standing challenges in the education sector, especially concerning social equity and inclusive learning. At the heart of education lies the pursuit of equity, ensuring that every learner, regardless of their background, has access to quality education. Historically, educators have struggled with this, especially given the diverse needs of students. AI, with its data-driven insights and adaptability, can be instrumental in creating a more equitable learning environment.

One of the most notable advantages of AI is its ability to provide personalized learning experiences. As someone with a neurodiverse lens, I have always needed one-to-one support within a traditional academic setting. My family has paid a steep price for quality intervention, which one might define as essential humane educational support, but in our dystopian capitalist nation, I had a very privileged educational path. My entire family paid so that I could have individual psychological testing and then private school education– I am sure it is why I have a PhD today, thanks to that incredible early intervention.

AI now does this using Algorithms to analyze each student’s learning style, pace, and areas of difficulty, tailoring instruction to fit their unique needs (Baker & Siemens, 2014). For students who might traditionally be marginalized due to learning disabilities, socio-economic backgrounds, or language barriers, such personalized interventions can level the playing field, ensuring they get the support they need when they need it- the intervention cannot be overstated.

Photo by Christina Morillo: https://www.pexels.com/photo/woman-wearing-red-top-holding-silver-macbook-1181722/

Cultural Responsiveness

AI-powered apps can be equipped with datasets that encompass diverse cultural and linguistic backgrounds. Such tools can automatically translate lessons, making them accessible to learners from different linguistic backgrounds (Chen, 2018). Further, they can integrate culturally relevant content, ensuring that students see themselves represented in their learning materials. This cultural responsiveness fosters inclusivity, validating students’ identities and experiences.

Bias in educational content, often unintentional, can hinder inclusivity. AI, trained with diverse datasets, can assist educators in recognizing and rectifying biases in teaching materials or methodologies (Zhao & Chen, 2019). While AI is not immune to biases present in the data it’s trained on, with careful programming and continuous oversight, it can be a valuable tool in promoting fair representation in education. AI can also be an important tool in supporting caring and empathic communication exchanges, which can further support culturally responsive relationships in the classroom.

Enhancing Teacher Capacities

Educators often juggle large class sizes with limited resources. AI can ease this burden by providing insights into student progress, highlighting areas that need attention, and even suggesting interventions (Woolf, 2013). By managing routine administrative tasks and providing analytical insights, AI allows educators to focus on building relationships with students and fostering an inclusive classroom environment. Also, in adult education, AI could potentially educate adult learners to have a better understanding of how they learn, increasing the case for the learner to have not only a positive learning experience but also learned skills and paradigms that will apply to new and novel environments. AI might also make it more cost-effective for professors to develop learning materials and utilize gamification within the learning process.

Gamification’s efficacy is well-established in educational literature for students across the lifespan. AI might pave the way for the US to adopt a working model that recognizes our current economic systems cannot continue consuming at the present rate. Just as our planet shouldn’t be overexploited, our bodies shouldn’t be overworked. Europe is shifting towards a 4-day work week. Meanwhile, marginalized communities are rallying around the concept of radical rest. How can AI support this movement towards radical rest, reduced economic stratification, and minimized environmental degradation?

Photo by Andrea Piacquadio: https://www.pexels.com/photo/strict-female-teacher-with-book-pointing-at-scribbled-blackboard-3771074/

I am okay as an instructor letting go of giving information-dumping lectures to AI tools so that I can spend my time creating truly meaningful learning interventions or lectures based on my lived experience, rather than some of the information that is often about learning to pass exams. This simulates more of a mentor/mentee model of learning, which still produces the best overall learning outcomes for learners across the lifespan. Human beings will always want to be with other human beings–let’s start to dream about how this tool can help humanity and our planet live in ways that sustain life, creativity, empathy, and inclusion.

Accessible Learning

AI-driven tools, like speech-to-text, text-to-speech, or image recognition, can support students with disabilities, ensuring they can access content seamlessly. For instance, visually impaired students can use AI tools to convert textual content to audio, while those with hearing impairments might receive help from real-time transcription services (Zhang et al., 2017). I regularly promote the use of tools like Grammarly in my classroom and use it myself, both personally and professionally. I think there may be fear that capitalist/corporate organizations will use AI to further harm workers that will continue to support inconceivable economic inequity.

AI is also a tool with immense potential for creativity and better communication between people. When I stop and reflect on core concerns that are present in counseling, in some ways all issues that are present in a counseling context are connected to miscommunication. Accepting and integrating AI as a supportive tool and as a natural part of communication is the way of the future. Why not start to envision this tool as one that can be used for greater empathy through better communication and for social change?

Photo by Andrew Neel: https://www.pexels.com/photo/monitor-screen-with-openai-logo-on-black-background-15863044/

Challenges and Considerations

While AI presents opportunities, its implementation is not without challenges and ethical concerns. Data privacy, especially concerning minors, is paramount. Schools and tech providers must adhere to strict standards to ensure student data is not misused (Reidenberg & Schmitz, 2016). Moreover, the reliance on AI should not diminish the human aspect of teaching. The goal should be to use AI to enhance, not replace, the human connection essential in education.

In conclusion, AI has the potential to revolutionize the educational landscape, particularly in promoting social equity and inclusivity. By offering personalized, culturally responsive, and accessible learning experiences, AI can ensure that every student, irrespective of their background or abilities, is provided with an equitable opportunity to thrive.

References

Baker, R. S., & Siemens, G. (2014). Educational data mining and learning analytics. In Cambridge Handbook of the Learning Sciences (2nd ed., pp. 253–274). Cambridge University Press.

Chen, G. (2018). Artificial intelligence in education: Challenges and opportunities for sustainable development. UNESCO Digital Library.

Zhao, Y., & Chen, L. (2019). Enhancing the power of human teachers in the age of AI. Journal of Educational Change, 20(2), 157–175.

Woolf, B. P. (2013). Building intelligent interactive tutors: Student-centered strategies for revolutionizing e-learning. Academic Press.

Zhang, L., Peng, T., Wang, H., & Liu, Z. (2017). Research trends and features of intelligent tutoring system (ITS) studies from 2001 to 2017: A content analysis. International Journal of Emerging Technologies in Learning, 12(10).

Reidenberg, J. R., & Schmitz, A. (2016). Teaching students to focus on the facts about privacy law and policy. Washington University Jurisprudence Review, 9, 1.

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Abby Dougherty

Abby Dougherty, PhD, loves to learn, and produce scholarship on relational-cultural theory, virtual reality, AI, and using mindfulness in counselor education.